How to be Great Concierge at your Airbnb - Superhost Superheroes
This is all about concierge 101.
One of the most common problems I see is that hosts look at their properties as still just properties. As a host, you need to look at them as small hotels. You are now the manager and concierge.
Remember, when you check into a hotel you want the whole experience, not just the physical place.
It’s our job as hosts to sculpt the experience. Always over-exceed their expectations, always!
This is how you become a superhost, which equates to only 7% of hosts. Once you get to that level, you can earn double!
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